Covid-19 Updates

Wood and Beyond is taking the necessary precautions and following the latest Gov advice to ensure we protect our people, our customers, suppliers and the general public.

We are proud to have such a dedicated team which are working from home and together keeping Wood and Beyond fully operational, at this unprecedented times.

Our operational remain fully and available as per below :

Phones: Open Mon to Fri 08:00 - 18:30  |  Sat  - 10:16:30  |  Sun – 11:00-16:00

LiveChat: Available Mon to Fri 09:00 - 22:00  |  Sat & Sun – 10:00-18:00

Website: Available 24/7

Samples: Dispatch as normal.

Showroom Under COVID-19 Restrictions 

To accommodate customers who are unable or uncomfortable shopping online, pre-visit booking can be arranged in advance. Please contact for more details. The safety of our customers and showroom colleagues is our number one priority. Therefore showroom opening will follow best practice and strict GOV guidelines, looking after yours and our wellbeing. In light of social distancing guidelines.

Office hours – Our team are working from home due to COVID-19.


Order delivery schedule is operating as usual, however, Wood and Beyond is taking the necessary precautions to look after the health and safety of our customers, employees and suppliers.

Our drivers will not be able to help you with carrying in the goods. We are sorry for that, however, it is a necessary precaution.
We will alert you prior to our arrival and once at the address, knock on the door and/or ring your doorbell to advise your delivery has arrived. Our drivers will then take the right distancing measures and will offload your order to nearest curb-side.

***important note***

While we do our very best to deliver on time in the safest manners, some goods are delayed at ports due to heavy congestion and short staff. We apologize for these Force majeure delays but unfortunately cannot control them.

If you have been affected by COVID-19, you must let us know via our tel number 020 3869 0900, chat or email.
We will then arrange your delivery accordingly with the necessary precautions.

Currently, we offer a 30% shipping discount on all flooring orders due to COVID-19.
Shipping for all real wood flooring orders over £499 is free (like previous).

Warehouse collection is not available 

Please fill this form to request an appointment.

Please tick to consent for your data to be used in line with the guidelines set out in our privacy policy.