Sample Queries - Advice Centre
- How Long Until I Receive my Samples?
Samples are sent First Class on the next working day after your order date. Once they are sent they will be delivered in 24H.Read more
- How to Order Samples?
Once you found a product that you would like to see a sample of, you can order one by going to it's page. You will find a set of 2 buttons , one of them being order a sample. By clicking it, a sample of that product will be added to the cart.
NOTE : Only 3 samples can be added in the cart. If the ORDER SAMPLE button is not visible on a specific product, it's temporarily unavailable. Please check the product again in 24h-48h.
Please note that free samples are offered only on flooring products. Decking and worktops samples will incur a very small delivery charge.Read more