Sample Queries - Advice Centre
How Long Until I Receive my Samples?
Samples are sent First Class on the next working day after your order date. Once they are sent they will be delivered in 24H.Read more
How to Order Samples?
Once you found a product that you would like to see a sample of, you can order one by going to it's page. You will find a set of 2 buttons , one of them being order a sample. By clicking it, a sample of that product will be added to the cart.
NOTE : Only 3 samples can be added in the cart. If the ORDER SAMPLE button is not visible on a specific product, it's temporarily unavailable. Please check the product again in 24h-48h.
Please note that free samples are offered only on flooring products. Decking and worktops samples will incur a very small delivery charge.Read more